PlanningPortal
ServicePortal
FieldWiki
Construction
Cleaning Services
Hospitality
Education
Healthcare
Fleet & Transport
Property Management
Plan the work.
Deliver the service.
Know the assets.
Classify, scope, estimate, and dispatch work. The operations command centre for any service-driven business.
Subcontractors and field workers receive jobs, submit quotes, manage schedules, and upload evidence.
Collaborative knowledge base. Get institutional knowledge out of people's heads into a shared database.
Progress claims, variations, defect management, and retention tracking. Built for builders and trades.
Area-based estimating, frequency scheduling, quality audits, and contract profitability tracking.
Guest impact scoring, occupancy-aware scheduling, and noise classification. Designed for hotels and venues.
Academic calendar integration, holiday maintenance windows, multi-campus support, and student safety classification.
Essential services compliance, infection control risk assessment, patient impact tracking. NSQHS-ready.
Vehicle management, usage-based PM triggers, driver defect reporting, and compliance calendar.
Tenant self-service portal, approval workflows, budget tracking, and strata committee management.
200+
Scope templates
10
Licenses included
500
Assets per company
Claims
Progress tracking
sqm
Area-based pricing
Guest
Impact scoring
Terms
Academic calendar
ICRA
Infection control
km/hr
Usage-based PM
Tenant
Self-service portal
90%
Classification accuracy
Multi
Company view
Review
Contribution workflow
Defects
Register + sign-off
Audits
Quality scoring
Occ%
Occupancy scheduling
Holiday
Maintenance windows
ES
Essential services
DVIR
Defect reports
Approve
Committee workflows
3
ERP connectors
API
+ CSV import
Public
Wiki option
Variations
Change management
Freq
Schedule automation
24/7
Shift coverage
Multi
Campus support
NSQHS
Accreditation ready
Rego
Compliance calendar
Budget
Per property
$29
Per module / month
$29
Per module / month
$29
Per module / month
DLP
Retention tracking
Margin
Contract profitability
PMS
Integration ready
Safety
Student area alerts
Patient
Impact assessment
Fleet
Dashboard
Strata
Body corp ready
Three modules, your choice
Each module runs independently with its own API and data import. Adopt one, two, or all three — they integrate seamlessly when combined.
PlanningPortal
planningportal.app
Classify, scope, estimate, quote, schedule, and dispatch work. The operations command centre for any service-driven business.
- 3-path classification engine (keyword + AI)
- 200+ scope templates, cost estimator
- PPM engine, dispatch board & field scheduling
- Multi-stage SLA with jeopardy management
- Hold, escalation & variation workflows
- Template packs for multi-contract management
- REST API + webhooks (in/out) + CSV import
- Data migration from SAP, Maximo & AssetPlus
Works standalone or connects to ServicePortal and FieldWiki
ServicePortal
service.planningportal.app
The portal for subcontractors and field workers. Receive work, submit quotes, manage schedules, complete jobs, and upload evidence.
- Multi-company view for contractors
- Mobile-first quote submission
- Schedule view, job acceptance workflow
- In-transit GPS tracking & ETA sharing
- Completion photos and evidence upload
- Token auth + REST API + webhook events
Works standalone with API/import, or connects to PlanningPortal
FieldWiki
field.planningportal.app
Collaborative knowledge base. Get institutional knowledge out of people's heads and into a shared, searchable database.
- Asset profiles: specs, location, access, warranty
- Photos, documents, troubleshooting tips
- Contribution + review workflow
- Public wiki option + custom domain
- Configurable permissions per role
- REST API for integration with any system
Works standalone as a knowledge base, or connects to PlanningPortal
Each module makes the others smarter
One module is great. All three create a flywheel — every piece of data captured in one module improves accuracy and speed across the others.
Plan feeds Deliver
Detailed scopes with rate-card-benchmarked costs flow directly to contractors. No ambiguity about what's expected, what it should cost, or when it's due.
Deliver feeds Know
Field workers capture what they find — troubleshooting tips, condition photos, access notes, actual hours vs estimated. This knowledge goes straight into the asset wiki.
Know feeds Plan
Next time a similar job comes in, the system knows the equipment type, brand, age, common faults, and actual repair history — scoping confidence jumps from 35% to 80%+.
Watch scope confidence grow as data flows between modules
Facilities Management
Construction
Cleaning
Hospitality
Education
Healthcare
Fleet
Property Management
IT Services
Retail
Aged Care
Government
Enterprise FM (Multi-Contract)
Enterprise (SAP Migration)
PlanningPortal alone
"Air con not cooling" → HVAC split system detected. No asset data. Best guess: $42–$680.
"Waterproofing failure in basement" → classified as Hydraulic/Reactive. Multiple possible causes: membrane, drainage, crack injection.
"Deep clean required for Building C" → classified as Cleaning/Scheduled. Area: 2,400sqm office. Generic rate applied.
"Dishwasher not draining in main kitchen" → Kitchen Equipment/Reactive/P2. Guest impact: high (dinner service at risk).
"Ceiling tile damaged in Room 204" → Building Fabric/Reactive. Student area flagged — elevated safety priority.
"Nurse call fault in Ward B" → Essential Services/Reactive/P1. Patient safety — immediate response required.
"Vehicle 4WD-003 due for service" → triggered by odometer at 148,000km (interval: 15,000km). Generic service scope applied.
Tenant request: "Leaking tap in Unit 12 bathroom." Classified as Plumbing/Reactive/P3. Generic plumbing scope.
"Network switch offline in Server Room 2" → Network/Reactive/P1. SLA: 15min response, 4hr resolution. Multiple users affected.
"Roller shutter jammed at loading dock" → Building Fabric/Reactive/P2. Store can't receive deliveries — revenue impact.
"Hot water not reaching Room 14" → Plumbing/Reactive/P2. Resident welfare — must be resolved same day.
"Security access reader not working at Entry B" → Security/Reactive/P2. Building access compromised — security risk.
18,000 PPM work orders auto-generated across 4 contracts. Template packs set per-contract SLAs, disciplines, and hold reasons. Jeopardy alerts at 75% of SLA.
42,000 work orders migrated from SAP PM. Field mapping validated asset hierarchies, functional locations, and maintenance plans. Template packs replicate SAP order types.
+ ServicePortal
Contractor logged "filter clogged, Daikin FTXM25, installed 2019." 3 filter cleans in history. Filter probability: 55%.
Subcontractor's defect report from last pour shows cold joint at L2-L3. Variation #4 already flagged drainage concern.
Previous clean crew logged actual time: 18 hours for this building. Quality audit score: 72% (below 80% threshold).
Last contractor noted: "Hobart AM15 — drain pump weak, recommend replacement." 4 callouts this quarter for same unit.
Contractor photo shows water stain pattern — likely roof leak above. Previous WO for roof leak in adjacent room 6 months ago.
Biomedical tech logged: "Ackley NC200 panel, Zone 3 showing fault code E-07." Same fault occurred Ward A last month — resolved by replacing relay board.
Driver pre-start report: "Slight vibration at 80km/h, brake pedal feels soft." Previous service noted front brake pads at 40%.
Plumber noted last visit: "Basin mixer is a Caroma Luna, O-ring style. Building uses Caroma throughout — bulk buy opportunity."
Tech logged: "Cisco 2960X, uplink port 48 showing amber. Tried different cable — same result. Likely port failure."
Last technician: "Motor struggling, chain tension loose. Adjusted but recommended motor replacement within 6 months."
Plumber logged: "TMV at bathroom entry restricting flow. Set to 45°C per AS3498. Tested — output only 32°C. TMV failing."
Contractor: "HID iCLASS reader, wiring intact. Likely reader head failure. Same model at Entry A replaced 3 months ago."
Dispatch board assigns 120 technicians by skill, location, and availability. In-transit GPS tracks ETAs. Hold/escalation workflows pause SLA clocks automatically.
Contractors use ServicePortal instead of SAP GUI. Completion data flows back via webhook to SAP for financial close. Hold reasons mapped to SAP system status codes.
+ FieldWiki
Wiki confirms: 2.5kW, 7 years old, standard access. Last tech tip: "Check return air grille." Estimate: $85–$170.
Wiki has membrane spec (Sika 1K), installation date, warranty status. Previous rectification method documented. Scope: $2,800–$4,200.
Wiki shows floor type (vinyl plank), special requirements (server room sealed), chemical restrictions (tenant allergy policy). Accurate quote: $1,920.
Wiki: Hobart AM15, installed 2020, warranty expired. Drain pump part #: HP-4421. Lead time: 2 days. Scope with parts: $650–$890.
Wiki: Room 204 is Year 3 classroom. Roof section last inspected Jan 2025. Access via internal ladder only. Holiday window: April 7–21.
Wiki: NC200 panel installed 2018, AS3003 compliance. Spare relay board in store cupboard L1-SC02. ICRA: Level B (clinical area, minor repair). Fix time: 45 min.
Wiki: Toyota Hilux 2021, diesel. Service history shows brakes replaced at 120K. Vibration likely wheel balance. Scope: major service + brakes + balance. $1,100–$1,400.
Wiki: Unit 12 last renovated 2018, Caroma Luna mixer (part #: CL-4450). Common issue across building. 14 units same fixture. Bulk O-ring kit in maintenance store. Fix: $95.
Wiki: Cisco 2960X-48, purchased 2021, SmartNet active until Dec 2026. Spare switch on shelf in SR1. Config backup from last Tuesday. RMA + swap: 90 min total.
Wiki: Gliderol RDO, 4.2m wide, installed 2017. Motor: 1.5HP single phase. Access clear, no permits. Parts supplier: 48hr lead time. Temporary fix vs replace decision: $280 vs $1,800.
Wiki: Enware TMV, installed during 2020 bathroom refurb. AS3498 compliance required. Spare TMV in maintenance cupboard MC-03. Resident has mobility issues — coordinate with care staff. Fix: $220.
Wiki: HID iCLASS SE R10, DHS approved. Reader heads have 5yr avg life. Spare in secure store (requires Form 42 requisition). Previous replacement took 35 min. Estimate: $380.
Standards gap analysis flags 14 overdue ESM inspections across 3 sites. Compliance calendar auto-generates next quarter's PPM schedule from AS1851 frequencies.
Wiki rebuilt from SAP equipment master + BOM data. 8,200 assets with specs, warranty, and maintenance history. Classification accuracy: 94% from day one.
Every job completed adds data. Every wiki contribution sharpens the next scope. The system gets smarter with use.
Start with all three — save 25%Built for any industry that delivers work
Configure categories, templates, and terminology to match your business
Performance Insights
Add-on for any moduleRecognition engine that runs inside any module — or across all of them. Points, badges, leaderboards, and configurable anonymisation. Track completion rates, accuracy, contributions, and responsiveness.
Available on Pro plans and above. Runs per-module or cross-module when multiple are active.
Leaderboards
Badges
Points
Enterprise-grade operations
Built for organisations managing thousands of work orders across multiple contracts, sites, and service lines.
Planned Preventive Maintenance
Recurring work generation from schedules, usage triggers, and condition-based rules.
Field Scheduling & Dispatch
Drag-and-drop dispatch board with resource availability, travel time, and skill matching.
Real-time SLA Tracking
Multi-stage SLA with jeopardy alerts, hold/pause logic, and automatic escalation triggers.
Compliance & Gap Analysis
Australian Standards library, compliance calendars, and gap reports by site and discipline.
Data Migration Tools
Import from SAP PM, Maximo, AssetPlus, and CSV. Field mapping, validation, and preview.
API & Webhook Integration
Inbound and outbound webhooks, REST API with bearer auth, and ERP output builder.
Multi-Contract Templates
Template pack system with inheritance. Per-contract forms, workflows, SLAs, and disciplines.
In-Transit GPS Tracking
Real-time location sharing with configurable privacy levels. ETA updates for clients and dispatchers.
Mix and match pricing
Pick the modules you need. Bundle for a discount. Every module includes REST API, CSV import, and webhooks.
| Starter | Pro | Enterprise | |
|---|---|---|---|
| Per module | $29/mo | $79/mo | Custom |
| Any 2 modules 15% off | $49/mo | $134/mo | Custom |
| All 3 modules 25% off | $65/mo | $179/mo | Custom |
| Starter vs Pro | |||
| Users per module | 5 | 25 | Unlimited |
| Work orders / month | 200 | Unlimited | Unlimited |
| Contractor licenses | 10 incl | 20 incl | Unlimited |
| Wiki assets | 50 | 500 | Unlimited |
| Service workers | 5 | 15 | Unlimited |
| API keys | 5 | 20 | Unlimited |
| AI/LLM classification | — | ||
| ERP integration | — | ||
| Performance Insights | — | ||
| Public wiki + custom domain | — | ||
| PPM engine + dispatch board | — | ||
| Template packs (multi-contract) | — | ||
| Webhooks (inbound + outbound) | — | ||
| SLA jeopardy management | — | — | |
| Data migration tools | — | — | |
| Standards compliance & gap analysis | — | — | |
| SSO + white-label | — | — | |
Add-ons
Additional licenses — $5/mo each
Additional service workers — $3/mo each
Annual billing — save 17%
No credit card required. Free tier available for PlanningPortal.
The more you connect, the smarter it gets
Start anywhere. Planning generates scopes that flow to contractors. Contractors capture field knowledge. Field knowledge makes the next scope faster and more accurate. It's a cycle that compounds.
35%
Confidence with Plan alone
55%
+ Service delivery data
85%
+ Field wiki knowledge